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Policy Officer

Open Position / Cabra

Job Title: Policy Officer
Location: Reach Deaf Services
Contract duration: Permanent
Reports to: Standards and Compliance Manager
Salary: €48,000


Reach Deaf Services provides services to the Deaf Community, including a supported living service, and a boarding campus for Deaf children attending the Holy Family School for the Deaf.

A Policy Officer is being recruited in a full-time permanent capacity. The main purpose of the role is to support the organisation in the promotion of good practice in the area of social care. The Policy Officer will ensure the appropriate Policy, Procedures, Protocols and Guidelines (PPPG’S) are in place to guide staff in their practice. To take the lead on developing and revising policy and procedure, ensuring compliance with legislation, regulations and best practice

The Policy Officer will have a strong focus on developing operational policies and procedures in compliance with current legislation, with an emphasis on the delivery of social care to people living in the supported living service and the boarding campus for Deaf Children.

Below are the main areas of responsibility;

  • To take the lead on the timely and accurate creation, updating and review of policies for the Supported Living Service , boarding campus services, and any other additional services/projects which may become part of service
  • Monitor the HSE National Framework on Policy, Procedures, Protocols and Guidelines to ensure the service is compliant with their Service Level Agreements
  • In collaboration with the Compliance and Standards Manager monitor the HSE National Quality Improvement Team developments and publications to implement practices as relevant to Reach deaf services
  • Monitor legislation and policy development on a national and international level with relevance to the work of Reach Deaf Services
  • Develop and hold Policy Tool talks to engage with staff on practice and ensure polices are adhered to via processes such as policy audits. Offer guidance to managers in the organisation and issue communication to all staff regarding policy developments and other related
  • Lead and collaborate with other departments to ensure all National Policies and Legislation is accessible to people who use our
  • Review all policies and support plans to ensure potential requirements/best practice under HSE, HIQA, Social Role Valorisation Model, Boarding/Community Models of Care, other relevant organisations and government bodies, and other relevant guidelines are met
  • Develop the operational policies and procedures in compliance with current legislation, regulations and standards on an ongoing basis
  • Engage with service users and boarders for their feedback and input into policies

Key Requirements:

  • Social care level 8, health care management, or other relevant qualification
  • Risk management quality assurance or willingness to gain within 12-24 months
  • Knowledge of HIQA standards
  • Prior experience of report writing
  • Prior experience of creating and writing policies
  • HSE National Framework of Policy Procedure Protocols and Guidelines (PPPG)


  • Prior experience of working within a residential or community setting
  • Fluency in ISL, another signed language or a willingness to achieve within 2 years – this will be funded by the organisation
  • Prior experience of working with external agencies and multi-disciplinary teams
  • Presentation Skills

Key Behaviours:

  • Excellent interpersonal and communication skills essential
  • Evidence of on-going professional development
  • Excellent time management and organisational skills to include to meeting deadlines
  • Ability to work on own initiative
  • Attention to detail

For a full copy of the job specification, please email Kristina Harris at
Any interested applicants should forward their CV and a short covering letter stating their suitability for the role. Please email by close of business on 09th December 2022

If you require further details on this role, please contact Mary Stringer, Interim CEO at

Kristina Harris
HR Generalist
Reach Deaf Services

To apply, send a C.V. and cover letter to our email address: